Terms and Conditions digi88 — Official Platform Terms of Use

1. Member Eligibility and Account Registration

To use digi88's services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years of age at the time of registration.
• Not prohibited by the laws of your country or region of residence from using online betting services.
• Register using accurate, truthful, and up-to-date personal information. Any false or misleading information may result in immediate account termination.
• Have never had an account previously terminated by digi88 due to fraud, abuse, or breach of terms.

Account registration is free. digi88 reserves the right to reject registration applications or suspend existing accounts without providing detailed reasons if there are relevant security or compliance grounds.

2. Identity Verification (KYC)

As part of digi88's commitment to security and fraud prevention, all members are required to complete the identity verification process (KYC — Know Your Customer) before their first withdrawal is processed.

Documents required for KYC verification include:

• A copy of a valid identity card (MyKad) or passport.
• Proof of the payment method used (bank statement or screenshot of your digital wallet account).
• A selfie holding your identification document (if requested by the security team).

All information submitted for KYC will be handled with full encryption protection and used solely for verification purposes. digi88 will not share members' personal information with third parties without consent, except where required by law.

3. Deposits, Withdrawals, and Finance

Digi88 provides a range of payment methods suited for users in Malaysia, including FPX, Touch 'n Go eWallet, DuitNow, and cryptocurrency. All financial transactions are subject to the following conditions:

• Minimum and maximum deposit limits vary depending on the selected payment method and are displayed during the deposit process.
• All deposits must use a payment method registered in the member's own name. Deposits from third parties are not accepted.
• Withdrawals will be processed within 15 to 30 minutes for members who have completed KYC. Processing times may vary during peak periods.
• Digi88 reserves the right to request additional verification for withdrawals exceeding certain limits as a standard security measure.
• Any attempt to make deposits or withdrawals through unauthorized methods will result in temporary account suspension pending the completion of an investigation.

Funds held in a digi88 account are strictly for betting and entertainment purposes. digi88 does not act as a financial institution and does not offer any interest on account balances.

4. Bonuses, Promotions, and Wagering Requirements

Digi88 offers a variety of bonuses and promotions to members from time to time. All such offers are subject to the specific terms and conditions stated for each promotion. General terms applicable to all bonuses include:

• Every bonus carries a wagering requirement (rollover) that must be met before a withdrawal is permitted. The specific rollover requirement is stated on each promotion's page.
• The welcome bonus may only be claimed once per new member and cannot be combined with other offers unless stated otherwise.
• Digi88 reserves the right to void bonuses and decline withdrawals where there is evidence of abuse, fraud, or attempts to manipulate the promotions system.
• Any collusion between multiple accounts to unfairly exploit bonuses — including arbitrage betting — is strictly prohibited and may result in account termination.
• Digi88 reserves the right to modify, suspend, or cancel any promotion at any time with or without prior notice.

5. User Responsibilities and Platform Conduct

Every digi88 member is responsible for ensuring their use of the platform is appropriate, ethical, and compliant with all stated terms. The following are strictly prohibited:

• Using automated software, bots, or any third-party tools to access or manipulate games.
• Communicate with other members through the platform in a manner that is disruptive, threatening, or constitutes sexual harassment.
• Spreading false information about digi88 on any public platform or social media.
• Attempt to hack, breach, or interfere with the security systems of digi88 in any form.
• Use another person's account or allow others to use your account.
• Engage in any activity related to money laundering or the financing of illegal activities through the platform.

Digi88 monitors account activity on an ongoing basis. Any suspected violation will be investigated and appropriate action will be taken, including temporary suspension or permanent account termination depending on the severity of the case.

6. Account Security and Password

Your account security is a shared responsibility between you and digi88. Our platform protects your data with 256-bit SSL encryption and two-factor authentication (2FA). However, there are steps you must take yourself:

• Choose a strong and unique password for your digi88 account — do not reuse passwords from other accounts.
• Never share your password, PIN, or 2FA code with anyone, including digi88 staff. We will never ask for this information.
• Log out of your account after every session, especially when using a shared device.
• Notify the digi88 support team immediately if you suspect your account has been compromised or accessed without your authorisation.

Digi88 is not liable for any losses arising from a member's own negligence in safeguarding their login credentials.

7. Intellectual Property and Platform Content

All content on the digi88 platform — including logos, graphics, interface designs, text, software, and domain names — is the exclusive property of digi88 and is protected under applicable copyright law.

Members are not permitted to:

• Copying, redistributing, or commercially exploiting any content from the platform without written permission.
• Reverse engineer any software or systems on the platform.
• Using digi88's brand name, logo, or marketing materials without official authorization.

8. Responsible Gaming

Digi88 is committed to responsible gaming practices. We provide self-control tools accessible directly within the platform, including daily deposit limits, betting limits, and temporary or permanent self-exclusion options.

If you feel that your betting habits are beginning to affect your personal life, finances, or relationships, we encourage you to:

• Using the deposit limit or betting limit feature in your account settings.
• Request a temporary self-exclusion through the digi88 support team.
• Seek professional help from organisations specialising in problem gambling.

For more information on responsible gaming, please visit Responsible Gaming page us.

9. Liability Limits and Disclaimer

Digi88 strives to ensure the platform operates without interruption at all times. However, we do not guarantee that the service will always be available without technical disruptions, scheduled maintenance, or events beyond our control.

Digi88 is not liable for:

• Financial losses arising from service disruptions or technical failures beyond the platform's control.
• Losses or damages arising from the actions or negligence of third parties, including payment providers.
• Game outcomes that have been fairly settled in accordance with the established rules — no refunds are made for legitimate losses.

In exceptional cases where a technical error affects game outcomes, digi88 reserves the right to void or review the affected rounds after a thorough and fair investigation has been conducted.

10. Account Termination

Members may request account termination at any time by contacting the digi88 support team via live chat. Any eligible account balance will be processed for withdrawal within the standard timeframe once verification is complete.

Digi88 reserves the right to terminate or suspend an account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Confirmation or suspicion that an account is being used for fraudulent or illegal activities.
• Failure to complete KYC verification within the stipulated timeframe.
• Registration information found to be false or misleading upon review.

Following a termination for cause, any balance in the account may be held while an investigation is conducted. If no violation is found, the legitimate balance will be returned to the member's original payment method.

11. Changes to Terms and Conditions

Digi88 reserves the right to update or modify these Terms and Conditions at any time. Any material changes will be communicated to members via in-platform notifications or their registered email.

Continued use of the digi88 platform after the effective date of any changes constitutes acceptance of the updated terms. It is the member's responsibility to review this page periodically to stay informed of the latest applicable terms.

If you do not agree with any changes made, you must stop using the platform and contact the support team to close your account.

12. Applicable Law and Dispute Resolution

These Terms and Conditions are governed by the laws and regulations applicable in the jurisdiction where the digi88 platform operates. Any disputes arising from the use of the platform will first be resolved through digi88's internal process.

The digi88 dispute resolution process is as follows:

• Step one: Contact the support team via live chat with full details of the dispute.
• Step two: The support team will investigate within 3–5 business days and provide a response.
• Step three: If unsatisfied, the case may be escalated to management for a final review.

The decision of digi88 management following a thorough investigation is final and binding on all parties involved in the dispute.